Terms and Conditions

Terms of Service

Welcome to Jokivo. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Account Terms

To access certain features of our store, you may be required to provide personal information such as your name, email address, phone number, and shipping details.

By using this website, you agree that:

The information you provide is accurate and complete

You are responsible for maintaining the confidentiality of your account information

You are responsible for all activities that occur under your account

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

2. Pricing and Payment

All prices displayed on our website are listed in Indian Rupees (INR) unless otherwise stated.

We reserve the right to:

Change product prices at any time without prior notice

Modify or discontinue products or services

Payments are processed securely through third-party payment gateways. By placing an order, you agree to provide current, complete, and accurate payment information.

We are not responsible for payment failures or delays caused by third-party payment providers.

3. Product Descriptions

We strive to ensure that all product descriptions, images, and information are accurate. However, we do not guarantee that:

Product descriptions are completely error-free

Colors displayed on screens perfectly match the actual product

If a product you receive is significantly different from its description, please contact us for assistance.

4. Order Acceptance

When you place an order on our website, you are making an offer to purchase a product.

We reserve the right to:

Accept or reject any order at our discretion

Cancel orders due to pricing errors, stock availability, or suspected fraud

If your order is cancelled after payment has been processed, a full refund will be issued.

5. Shipping and Delivery

We aim to process and ship orders within the timeframe mentioned on our website.

However:

Delivery times are estimates and may vary due to courier delays, weather, or other external factors

We are not responsible for delays caused by shipping partners

Customers are responsible for providing accurate shipping information. We are not liable for orders delivered to incorrect addresses provided by the customer.

6. Returns and Refunds

Our return and refund policies are outlined in our Return & Refund Policy available on our website.

Generally:

Products must be returned unused and in original condition

Return requests must be submitted within the specified return window

Refunds will be processed after returned items are received and inspected

Certain products may be non-returnable depending on the nature of the item.

7. Prohibited Uses

You may not use our website or services:

For any unlawful purpose

To violate any laws or regulations

To infringe upon intellectual property rights

To distribute harmful software, viruses, or malicious code

To attempt unauthorized access to our systems

Violation of these rules may result in termination of access to our services.

8. Limitation of Liability

To the fullest extent permitted by law, [STORE NAME] and its owners, employees, and partners shall not be liable for any:

Indirect or consequential damages

Loss of profits, revenue, or data

Damages arising from the use or inability to use our website or products

Our total liability shall not exceed the amount paid by the customer for the specific product in question.

9. Intellectual Property

All content on this website, including but not limited to:

Logos

Images

Designs

Text

Graphics

is the property of Jokivo and is protected by intellectual property laws.

You may not reproduce, copy, or distribute any content without written permission.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Jokivo 

Email: r98546912@gmail.com