Privacy policy
At Jokivo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect different types of information when you visit or interact with our store.
Personal Information
Payment information (processed securely by payment providers)
Order Information
When you make a purchase, we collect details such as:
Products purchased
Order history
Transaction details
Payment status
Device and Browsing Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited on our website
Time spent on pages
Referring websites or links
This information helps us understand how customers use our store and improve our services.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill your orders
To communicate with you regarding orders or customer support
To send updates, offers, and marketing communications (if you opt in)
To improve our website, products, and services
To prevent fraudulent transactions and enhance security
To comply with legal obligations
We do not sell or rent your personal information to third parties.
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience.
Cookies may be used to:
Remember items in your shopping cart
Understand customer preferences
Analyze website traffic and performance
Provide personalized advertisements
You can choose to disable cookies through your browser settings, but some parts of the website may not function properly.
4. Third-Party Services
We may use trusted third-party services to operate our store and provide certain features, including:
Payment processors (such as Razorpay, PayU, Stripe, or PayPal)
Shipping and logistics partners
Analytics providers (such as Google Analytics)
Marketing and advertising platforms
These third-party providers only collect and use your information as necessary to perform their services. Each provider has its own privacy policies governing the use of your information.
Our store may also be hosted on Shopify, which provides the e-commerce platform that allows us to sell products and services to you.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.
Security measures may include:
Secure payment gateways
Encrypted transactions (SSL technology)
Restricted access to personal data
Regular security monitoring
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Customer Rights
As a customer, you have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data (subject to legal obligations)
Opt out of receiving marketing communications at any time
To exercise these rights, please contact us using the details provided below.
7. Third-Party Links
Our website may contain links to external websites that are not operated by Jokivo. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.
Any updates will be posted on this page with the revised “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Jokivo
Email: r98546912@gmail.com