Shipping Policy

Thank you for shopping with Jokivo. This Shipping Policy outlines how orders are processed, shipped, and delivered. Our goal is to provide a smooth and reliable delivery experience for all our customers.

1. Order Processing Time

All orders are processed within 2-4 business days.

Please note:

Orders are processed only on business days (Monday–Friday), excluding public holidays.

Orders placed on weekends or holidays will be processed on the next business day.

During high-demand periods such as sales or holidays, processing times may be slightly longer.

Once your order is processed, it will be handed over to our shipping partner for delivery.

2. Shipping Methods

We work with reliable courier partners to ensure safe and timely delivery of your orders.

Available shipping methods may include:

Standard Shipping

Express Shipping (if available)

The available shipping options will be shown during checkout.

3. Shipping Costs

Shipping costs are calculated based on your order and delivery location.

Standard Shipping: ₹49-₹99

Free Shipping: Available on orders above ₹799 (if applicable)

The exact shipping cost will be displayed at checkout before payment is completed.

4. Delivery Timeframes

Estimated delivery times depend on your location.

Please note that delivery times are estimates and may vary depending on courier operations and external factors.

5. Tracking Your Order

Once your order is shipped, you will receive a shipping confirmation email or SMS containing your tracking number and tracking link.

You can use this tracking information to monitor the status of your delivery.

6. Delivery Issues and Delays

While we do our best to ensure timely delivery, delays may occur due to factors beyond our control, including:

Courier service delays

Weather conditions

Public holidays

Incorrect or incomplete delivery addresses

If your package is delayed or marked as delivered but not received, please contact us within [X] days so we can assist you.

Customers are responsible for providing accurate shipping information. [STORE NAME] is not responsible for orders delivered to incorrect addresses provided during checkout.

7. International Shipping (Optional)

Currently, Jokivo DOES NOT offer international shipping.

8. Contact Us

If you have any questions about shipping or your order, please contact us:

Jokivo 

Email: r98546912@gmail.com

We are always happy to help and ensure you have the best possible shopping experience.